Jawbone Up Product Review Update

Jawbone Up Product Review Update

Jawbone Up Product Review Update:

As an update to my Jawbone Up review, where I didn't think the Jawbone Up was a very good product, but I did praise the customer service and support, I received a letter from the CEO. Hosain Rahman recognized the issues that Jawbone Up was facing and offered a full refund to all purchasers of the Up, no questions asked! I thought this was an incredible move on their part as some people were happy with their Up and experiencing no issues. They are working on fixing the sync and hardware issues and maybe they will come out with a better product in 2012.

Unfortunately, I already returned mine however I don't know what I would have done with it anyway since it didn't work well. I think the move by Jawbone is a smart one and may save them down the road. I also think that moving into an area for the first time without the proper testing is something that a start-up might do, not a company with a rich history in having great electronics. I had offered by phone three times to help test the Up last spring and summer and had hoped to compare it to my Exerspy. I'm sure I wasn't the only one. Jawbone could have saved themselves a lot of time and money.
I like the phrase Underpromise and Overdeliver. Jawbone definitely Overpromised and Underdelivered on this one, however their follow-up, customer support and full refund might make a big difference in the longevity of the product.


Struggling with how to eat healthy on the road?

Check out this excerpt from Beyond Travel: A Road Warrior's Survival Guide

Success! Please check your email to claim the BONUS CHAPTER!

FREE Un-webinar

Secrets to hiring a virtual assistant: Breaking the myths on outsourcing

Avoid the mistakes even smart people make when hiring a Virtual Assistant.


Please check your email for the video link.

Book Thumbnail

Thank you! Please Check your email for the excerpt. IMPORTANT! An email has just been sent to you to confirm your email address and the item you subscribed to. Click the link or button in the email to get your FREE VA Handbook.


Work Well with a Virtual Assistant

Learn everything you need to know to get started with a virtual assistant today!

Download the essential FREE handbook for hiring a virtual assistant.

Please check your email for the handbook.

Pin It on Pinterest